Call Customer Services on 0800 068 6800. I am 62 years old & my wife is 60.We are both still working although my wife is part time. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. Follow Aviva. Out of the 324 complaints made about Aviva… Aviva Life and Prudential received the most pensions complaints in the last six months of 2019, according to data from the Financial Ombudsman Service.. Phoenix Life was the third provider most complained about when it came to pensions, with 155 new complaints, and a 7% uphold rate. Tweet Aviva Customer Services. HOUSE INSURANCE, BECAUSE OF MY AGE I WANT EVERYTHING IN ONE PLACE, SO I CAN KEEP TRACK ON MY FINANCES, SO AVIVA IS GOING TOO EXPENSIVE SO I … The Financial Ombudsman Service (FOS) has found Aviva was the most complained about firm between 1 June 2019 and 31 December 2019 with regard to life, pensions and decumulation. For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of five years. Follow Aviva Comments. Aviva tops pensions list with most FOS complaints Aviva topped the list as the most complained about life and pensions business according to the latest data from the Financial Ombudsman Service (FOS). Hi Learned peeps! Aviva deal with many complaints on a daily basis, ranging from inconveniences of its customers, such as queuing too long for a service, the websites going down when online banking, cash running out of an ATM or no local branches nearby. Aviva Equity Release UK Limited has carefully selected these financial advice firms to provide information and, if required, advice, on Aviva’s lifetime mortgages. There are 46 customers that Aviva, rating them as bad. Email Customer Services on helpdesk@aviva.co.uk. This is according to the FOS’ business complaints data from H2 2019. Aviva has collected 201 reviews with an average score of 2.01. The Financial Ombudsman Service Fos estimates it has received about 20 complaints related to issues surrounding Aviva s re platforming to date I HAVE A NUMBER OF INTEREST WITH AVIVA, PENSIONS, BONDS, MULTI CAR INSURANCE. They’re not employed by Aviva, and they are responsible for the advice they give. We both have our pensions in the aviva wrap, we are debt free,own our house & we also have another house which is rented out for £560 p/m & worth about £130k(no mortgage) My wrap is worth £70k having increased by £3.3k 20/12/13-19/6/14, paying in £100 p/m. Aviva has topped the Financial Ombudsman Service's half-yearly list of firms with the most complaints when it comes to pensions. ... Mis-sold Pension? Call Head Office on 020 7283 2000. Aviva complaints contacts. Watch Aviva. After Aviva came Prudential, with 195 new pension complaints during H1 2020, with 11% of pension complaints against upheld. When I call up to enquire about moving over my old corporate pension to a new Aviva draw down personal platform pension (so that I can choose the funds its invested in) I am shunted from department to department who are so unaware of their own companies different departments and product offerings it … Tweet Aviva. Between January and June 2020, the FOS received a total of 76,624 non-PPI complaints, up by just under 1,000 from the previous reporting period. 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