Appointment slots will open 7 days in advance (subject to change). For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Ends on the day that the empty container is gated-in at the agreed port or terminal. display: block; Gate Opening Hours Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Please enter container IDs (Maximum 10 Entries). It will also provide a re-delivery number should the container be an off-hire or one way. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Empty container return locations Use the below overview to determine where to return empty containers in Canada. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. UIIA Notification Region. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Canada - Toronto Empty Container Returns. The Northwest Seaport Alliance Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Remembers the users tracking preferences on www.oocl.com (e.g. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. We handle a wide variety of cargo. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Request. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Where do I return my empty container? Terms & Conditions, PierPASS Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Please enter your Evergreen account number and zip code to activate your online account below. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . eContainer is the tool which enables easy access to search for empty delivery locations. We use cookies as a fundamental part of our interaction with our users browsers. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: voyage, detailed container specification enquiry, carbon calculator, and Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Dept. .eg-eyebrow-right { Learn more. } text-transform: uppercase; REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. COSCO: (866) 502-6726, 614 Terminal Way, , however not all transactions will be guaranteed. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Are you having trouble making an appointment or paying a fee? Checks whether cookies are enabled or not. Evergreen Enterprises The tags are re-editable. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Do not park on SR 509. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. width: 100% Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Terminal Island, CA 90731. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Thanks for your cooperation! The tags are re-editable. Currency: USD color: #FFF; To ensure appointment availability, it is encouraged to place appointments daily by noon. Third parties and social media networks also place tracking cookies. } To subscribe to equipment return notifications via email enter your contact information. Maersk Spot now also includes extendable Free time options. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. width: 80%; Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Our terminal partner websites and additional information on demurrage payment can be found here. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. deliveries. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. You may be trying to access this site from a secured browser on the server. Ends on the day that the full container is gated-out of the terminal. Long Beach - first 3:00 AM following container discharge Port of Los Angeles Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Expiry Date: Until further notice Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). Subscribe for UIIA EMail Notification. All free flow piles must be picked up within 3 days of discharge. Jacksonville - first 8:00 AM following vessel departure Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. If you have not, or just want to be sure, you can search the list we . Holiday Schedule Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Collects IP address of visitors, date/time of visits and visit time. Tampa - first 8:00 AM following vessel departure. Weve had a problem submitting your entries, please try again or check back later. However not all transactions will be guaranteed. Free Flow/Peel Pile Requirements @media(min-width: 769px) { OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Pack your return securely, in the original package if possible. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. You can provide your consent by clicking Accept All. Baltimore - first 8:00 AM following vessel departure Free time: Working Days We hope you love what you ordered. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. A platform for our supply partners . eContainer is the tool which enables easy access to search for empty delivery locations. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Click EmptyReturns and scroll down until you find your area and size/type. If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. YouTube is a Google owned platform for hosting and sharing videos. Our warehouse is currently experiencing delays. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Remembers the users default region landing page. Partial day closures are considered as a full working day and count towards free time. Choose the Place of Delivery (POD) of your shipment. Maher Terminals Customer Service Package At inland port locations owned by ports (ie. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. . Look up rates for new shipments and inland tariffs. Customs } Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Sticky session ID used in load balancers. The Cookies Notice will not reappear if the cookie is set. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Your user specific instructions are to be followed and supersede any instructions published here. display: flex; If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Limited same day appointments will be available for certain transactions. 2/27 (https://bit.ly/3IGNRwz) Empty return locations can change any time without notice. Your complete guide to shipping to and from United States of America. Non-operating reefer (NOR) is considered as Dry Container. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Contact We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . 2022 Earth Hour. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. ATTN: MyEvergreen Returns If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. padding: 5px; The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Appointments for the day will be spread throughout the shifts. Disputes must be submitted to Maersk within 30 days of the invoice date. Find the right route, get Maersk office locations, discover local solutions, payment options and more. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. Announcements. We will work directly with the retailer on these issues of consumer returns. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Motor Carrier SCAC. These days will be countable days within the free time period for detention. Notifications must be sent via the website. Subsequent changes to the information will be captured the following day. Allows customers to track cargo , check sailing schedules, make bookings, and more. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? background: #107661; This will benefit all trucking companies . Limited same day appointments will be available for certain transactions. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts.
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