viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We often link to other websites, but we can't be responsible for their content. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. But is it legal for Viagogo to charge me such extortionate fees? Editor, Marcus Herbert. Order Number [protected] I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. You will need a username and password to access the Site and use the Services. This complaint was posted by a verified customer. We take no responsibility for such issues. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') I don't know if I need to talk. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. They STILL are not active. Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. The revised version of this Agreement is automatically effective after it is initially posted on the Site. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. viagogo allows individuals to sell unwanted tickets on its platform. Search. This does not prevent us from varying these terms without reference to them. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. VIAGOGO scams their customers, DO NOT USE IT. 5.1 Investigations. Try arrived at 12.37 pm through proof of postage. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. 5.2 Violations, Termination and Suspension. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. How do I unsubscribe from your newsletter? 3.4 Indemnity. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. I'm Travelling - where and when will I receive my tickets? viagogo charge for cancelling sale. 2.8 Payment Authorisation. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. They should CLEARLY note that if you cancel your sale you will be charged with 50 euro! No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. Kind regards . We still haven't reached peak Viagogo. As I was told to send them to u asap so they'd have 'maximum selling time' . At no time do We provide the Buyer's payment information to the Seller. I do not want these tickets your have lied and these tickets are not even for sale yet in Australia. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. If you are not the intended recipient, please delete the message, attachments, and notify the sender. Click here to get notifications about new complaints of Viagogo. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. 17th February 2017 - confirmation of ticket purchase Note: this address is not the Customer Service address. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain . To register, You must provide your real name, address, phone number, and email address. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. PREAMBLE What was the unforeseen circumstance? If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. David Birdsall. I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. To list as a Seller, You must provide a valid credit or debit card. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. 6.2 Waiver of Consequential Damages; Liability Limit. 2.10 Collecting Payment. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Seriously people need to take responsibility for themselves. When listing seated tickets, all tickets in the same listing must be consecutive seats. 2.10 Collecting Payment. I demand my money back as they never made the concert due to it being outside on the heat. Why is the price printed on the ticket different to what I paid? We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. To register, You must provide your real name, address, phone number, and email address. The tickets were listed and sold for $267 in total. In Eastnor castle, not specified as outdoor. Takes a few years for people to realise they are dodgy. safemoon price prediction 2025 . My ticket is for UFC fight night Singapore Section Level 300, Row:, 1ticket. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Viagogo probably had to manually procure tickets on eBay or something. Our street address is 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. Report a violation. Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. So why is it my responsibility that the buyer must go to the event having bought the tickets? If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. I have received no contact re the rearranged date of the June event. https://www.youtube.com/watch?v=mGXViB2y2ys. We will not allow You to buy or sell tickets before You have registered with Us. viagogo charge for cancelling sale; blog Tech. I was told on your website that the fees are made clear but they were definitely not. We do not control the information provided by other users which is made available through the Site. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, ticket details through activation process, all in accordance with the process outlined in the help pages. power bi relative date filter include current month; viagogo charge for cancelling sale. None of my emails have been responded to. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. 6.5 Tax Indemnity. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. Note that this is separate from any VAT viagogo is required to charge on its fees. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. Should I actually pay for this? "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. You may find other users information to be offensive, harmful, inaccurate, or deceptive. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. How Is Technology Changing How We Treat avarey947? It states that if an event organiser offers tickets to . You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. 2.9 Seller's Confirmation Obligation. 3.1 Accurate Descriptions. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. When We receive an offer by bank transfer, We will check to see if the bank account is valid. montgomery school calendar meny a. We may also first deduct any amount you owe us from any amount we owe you. Welcome to viagogo's online ticket exchange (the "Site"). Including any such items constitutes a material breach of these terms and conditions. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. To sell tickets, a Seller lists the tickets in the Site database. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. This was a missold ticket, not at all factual to the concert. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. online tickets: afrikaans is groot south africa, ticket hasn't been refunded after re-listing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to contact Contact Us to report the issue. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. 3.3 Laws and Regulations. 7.5 Miscellaneous. What are the viagogo Terms and Conditions? You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. I bought tickets for my sister and I to going and see Giggs at the Southbank centre last Monday. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. 6.7 Third Party Information. 4.3 Sellers Shall Not Include Promotional Material with Tickets. Primary Menu. 4.1 Double Posting and Removal of Tickets. viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. My order ID is [protected]. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). How do I find tickets I've already downloaded? So it seems like the extorbitant fee was for them to reorganising another 2 tickets. You also warrant that you own the tickets and are authorized to transfer or resell the tickets. dan beckerman producer sample analogy for father viagogo charge for cancelling sale. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. I was then told by six people, spanning Friday to Saturday (currently 18:53) that they were about to 'go live' and be able to be sold any minute. Excessive pricing, bad communication & despicable customer service and still no tickets! We are not involved in the actual transactions between Buyers and Sellers. Despite numerous unhelpful telephone calls one suggested we went to the 25/6/17 date. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). 2.1 Requirements. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. In its FAQ for Can I cancel my sale? Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. Submit a complaint and get your issue resolved. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Jason Ridout, Listing number [protected] This is unacceptable practice and I will pursue this constantly until resolved. The original face. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. When booking on viagogo, even when you select the amount of tickets you want e.g.
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