Need answers now? I was very impressed with the questions that they asked and their follow through with carriers in what could otherwise have been a very frustrating situation working with insurance companies. Toll Free: 718-834-1256. Both American Benefit Plan Administrators and Zenith Administrators were strong TPAs prior to the merger, but by combining resources, best practices and scale, the new organization is even stronger and better than before. . Box 9055 Claims Submittal: claims@americanbenefitadministrators.com (claims can also be submitted online via the secure portal or Mobile App) Mailing addresses for claims Important: Current claims mailing information is on the APWU Health Plan Member ID Card. Provider Address Change Fax an updated W-9 to (803) 264-9089 Dental Claim Form; Medical Claim Form; Vision Claim Form; 953 American Lane, Suite 100 Schaumburg, IL 60173 Phone: (847) 519-1880 Toll-Free: (800) 323-1683 contactus@groupadministrators.com . Please contact the TPA with questions on these topics. This field is for validation purposes and should be left unchanged. *As part of our effort in achieving a 100% paperless office we encourage you to receive your reimbursements directly into your bank account. hb``` eaXm.; `Umap@LDPpN jM*,BDu|m_(2*u x y-a`b` #; Quick Benefit Lookup, no log in required-Providers can verify benefits by entering the Member ID, SSN (last four digits), and birthdate. The original entity of Zenith American Solutions has been in business since 1944. I respect a service team that does what they say theyre going to do with quality! Or you can request a meeting on a specific topic, CLICK HERE to schedule. Please refer to the members identification card to determine the applicable network. AMA Insurance Agency, Inc. 7:00 a.m. 8:00 p.m. MST, Monday-Thursday By Mail Sana Benefits Claims P.O. M-F Email: Login to your Secure Online Access portal and click on Contact Us Benefit Account Administration: Claims Submittal: claims@americanbenefitadministrators.com (claims can also be submitted online via the secure portal or Mobile App) You will need an Employer ID when you register. 2022 Employee Benefit Management Services, LLC. Please let us know if you experience any trouble or if you need help using the AMA Insurance Verification of Benefits Portal. We highly recommend participants to take advantage of the direct deposit feature whenever a manual claim is filed. Email: sales@americanbenefitadministrators.com, American Benefit Administrators Please use the form below to contact AMA Insurance. 3333 Hesper Road High Option APWU HP is primary payer All states and U.S. Virgin Islands CIGNA HealthCare PO Box 188004 Chattanooga, TN 37422 or Payer ID 62308 High Option APWU HP is primary payer U.S. Virgin Islands Email: Login to your Secure Online Access portal and click on Contact Us, Benefit Account Administration: The team uses PMI standards and project management tools along with IT industry best practices. Driving Directions. 119 0 obj <>/Filter/FlateDecode/ID[<38C6DB5AA9170743B09053647D1A6BD2>]/Index[83 70]/Info 82 0 R/Length 156/Prev 301728/Root 84 0 R/Size 153/Type/XRef/W[1 3 1]>>stream There you will find answers to common questions, details about your plan, and much more. 1200 WILSHIRE BLVD-5TH FLOOR. (Zq /Y(aUUlg&dU//adikCb[/qBTwgqU2x/j|!jokBP+m`B&GDX~w4 . Please note that Credit Card receipts or cancelled checks are not valid documentation, Claims for personal hygiene items and cosmetics are not eligible expenses, Vitamins and supplements are not eligible without a doctors prescription, Massage therapy and weight-loss programs are only allowable to the extent that they are prescribed for a chronic condition or existing disease and supported by a doctors note submitted with the claim, We will keep doctors note on file but they must be renewed at the beginning of each plan year, Click here for a list of qualifying expenses. For group-specific prior authorization information, please log in to the MyPAI Provider Portal above and review the members health benefit plan document. As a health care provider, you are an integral part of our team. HCP Login. Cigna. Register at launch to take advantage of the enhanced functionality launch date will be announced soon. We also provide access to many other Preferred Provider Networks, both national and regional, and sometimes in combination. PRAC Bulletin. P.O. MAILING ADDRESS: American Insurance Administrators P O BOX 17908 LOS ANGELES, CA 90017-0908. Hours: 7:00 a.m. 6:00 p.m CST. 0 For example, CT coronary angiography and CT scans of the chest for lung cancer screening are investigational. Its not easy to accomplish but it has been my experience and I am very grateful.". Locations: For a full list of Zenith American Solutions office locations: Click Here Corporate Headquarters: Zenith American Solutions, Inc. Two Harbor Place 302 Knights Run Avenue, Suite 1100 Tampa, FL 33602 (813) 666-6900 For further information, please contact the precertification number located on the members identification card. Billings MT 59102 Please Be Advised. These tools focus on quality and ensuring the best possible end result for each and every user. Toll Free: 866.742.4900 Hours: 7:00 a.m. - 6:00 p.m CST. Help with finding network physicians or ancillary service providers, Information about our pharmacy benefit management program and other Zenith programs. For questions concerning your online portal, including login information, please email:helpdesk@zenith-american.com. We are proud to offer our own unique Claims processing and Benefit administration solutions. Education Campaigns for HSA and Health FSA, Caution: Fradulent Calls Impersonating American Benefits Group, Health Reimbursement Arrangements Answers, How To File A Claim - Spanish (download PDF), How To Add/Edit Direct Deposit Information. This is nothing new; however, this is a good time to remind everyone of the feature. Many of EBPAs Employer Benefit Group Plans utilizeCompNetas their principal PPO network. P.O. American Insurance Administrators 1200 Wilshire Blvd-5th Floor Los Angeles, CA 90017-1906 1-800-303-5242. Home; About; Advantages; Solutions/Services; Resources; Contact us Once logged in,you will have the ability to: EBPA encourages providers to take advantage of the online resources we have made available. 2009-2023 Zenith Insurance Company. mZbqEm2dU1 (RtzEowwz{nZ/L++P@,*,&yiPQ9{KYp*GiERa&pS0\,fta1 kptdt 5P#ld[j u4wf;6qpB'Du` C0k&P"78-|;se}[bH&n )f[X2d%?%MQ.#G4ytT"5',i{+Y"+rR]Kk\EA%[X@-F FGlKZ"J8?qpZ?c8GH6*yl'yGw'fk uV{Q"U&!cq=%ib[#h9AH%D"zIA r+OhN#Ztu(O1\\!.irrZ>X_.R-vac92G#ZX>]BR92j]Y;Lu Electronically Electronic/Payor ID: 50114. (1) Allegiance Benefit Plan Management is responsible for administering various aspects of this patient's plan, which may include claim processing, utilization management or eligibility verification. December 2020. Birmingham, AL 35238, 2023 American Benefit Administrators. 24 hours a day, 365 days a year. Page 1 of 21 List Current As of 3/2/2023 5:00:10 AM Changes made will not be reflected on all impacted systems for up to 2 business days. American Benefits Group (ABG) Navigating the Road to Consumer Directed Healthcare 2.0, American Benefits Group (ABG) Upping the Benefits Administration Game, Login to your account and find the Main Menu (top left) choose, Enter your claim information, then either: Upload the receipts via the portal or fax it with supporting documentation to 877-723-0147, Reimbursements for completed eligible claims received in our office by noon on Fridays, typically will be processed and checks sent the following Tuesday (during our busy time your reimbursement may be processed the following week), Claims Submission Including Receipt Upload. This team is diligent and kind. 2023 Planned Administrators Inc. All rights reserved. General Liability Notice of Occurrence/Claim, Glossary of Health Coverage & Medical Terms, Self Funded Health Benefit Administration, Property and Casualty Administrative Services, Non-Discrimination Statement and Foreign Language Access, CAA Transparency in Coverage + Machine Readable Files, Your Rights and Protections Against Surprise Medical Bills. LOS ANGELES, CA 90017-1906. To be complete, a claim must include a claim form that has been signed and dated by the account holder, and the following five pieces of information: Claims must be accompanied with receipts for the services rendered - for HRA claims an Explanation of Benefits (EOB) is required to show that the expense was applied to the insurance deductible. remington pro1 flat iron; out-of-state broker commission texas; July 7, 2022. american plan administrators claim mailing address Toll Free: 1.800.854.3643 Local: 1.714.250.3000. Most CT scans, MRIs, MRAs and PET scans do not require precertification, but will not reimburse for services deemed to be investigational. There are two easy ways to submit claims to Sana. All rights reserved. Its almost here! American Plan Administrators - Contact us. SBMA offers Affordable ACA Compliant Benefits for employers who want fast, reliable benefits administration that their employees can afford. Ple ase send all c orrespondence and non-claim inquiries to the TPA addresses below. 2023 American Benefits Group. Constant regulatory changes and adjustments to health care and pension plans demand more than just hard work to effectively manage. If youre interested in improving your benefit plan and improving lives, drop us a line. If you have questions about a claim, eligibility or verification of benefits please call and speak with a LIVE representative at800-578-3272. Media Relations Contact. Try taking a look at our. We strive to provide service excellence and a smooth experience to all our health care providers as they navigate our system to provide care. ]^^n^6R6Z+nt'`3U3xxm]UW/EY qgoM0%"sWc[T#XdIf FOP.'f/wbviQ.hP,UnPK The new PAI provider portal is going live. Employers and employees are looking for business partners who can deliver innovative health benefits solutions with cost control opportunities. Upon securing a username and password, you will be able to verify eligibility and view the status of your claim submissions. We offer a state-of-the art member portal to help you make the most of your health benefits. View contact profiles from American Plan Administrators Popular Searches American Plan Administrators American Plan Administrators LLC PAI meets the requirements and is authorized to administer business in all 50 states and serves all group markets. Box 8504 Mason, OH 45040-7111 Patient Last Name (Required) Patient First Name (Required) MI Birth Date (MM/DD/YYYY) - - Street Address City State Zip Code . P.O. Fill out our Request for Proposal Form. Please forward your refund repayments to: Several payers that DO receive claims electronically have been placed on this list for having poor services available. The PAI Provider Portal provides complete benefit information, including deductibles and patient liability. We will quickly get back to you with the information you need. Authorized to administer business in all 50 states, hundreds of employers across the country - and their covered employees - rely on PAI. As a third party administrator with 40 years in the industry PAI has the products, services, and innovative flexibility to cater to all markets. Attn: Provider Maintenance or email the updated W-9 to PAI Provider Maintenance at paiprovmtn@paisc.com. You would need to reimburse yourself and then pay your provider directly. When I would call, I would reach an individual very quickly and they were always very willing to help and get on the phone with me when I called some of the carriers who were not reflecting my coverage. Benefits administration is a difficult, increasingly complex business. To learn more about our customized solutions: If you are a Participant, Employer, Trustee or Provider: For questions concerning your online portal, including login information, please email. Receiving illegal calls claiming to be from American Benefits Group? PAI P.O. Participant Inquiries: cobra@americanbenefitadministrators.com megamenu1. As a TPA, Zenith American Solutions must keep up with the technology trends and innovations to continue providing best-in-class services to our clients and their members. Client/Employer Support:clientservices@americanbenefitadministrators.com, COBRA/Direct Billing Administration: Corporate Headquarters. Authorized to administer business in all 50 states, hundreds of employers across the country and their covered employees rely on PAI. I was very impressed with American Benefits Group after separation from my employer. View the drug lists thatapply to members with PAIs pharmacy benefit coverage with OptumRx. You can request prior authorization for these services by calling 1-800-652-3076, or fax requests to 803-264-5131. Both American Benefit Plan Administrators and Zenith Administrators were strong TPA's prior to the merger, but by combining . %%EOF Participant Support:support@americanbenefitadministrators.com hbbd```b`` `>"@``rXd."#;H)`'`y f\"y7A$g-Xd2#7mVXD]"MAD = G`$C PO Box 182223. Copyright 2016 AMA Insurance, Inc. All rights reserved. Enter your claim information, then either: Upload the receipts via the portal or fax it with supporting documentation to 877-723-0147 File a Claim Online using the ABG Smart Mobile App for smart phones and tablets Find out more about our mobile app Securely Email: claims@amben.com - sendsecure.amben.com The Reimbursements Process As the largest Taft-Hartley third-party administrator in the United States, weve used our industry know-how and resources to develop leading-edge technologies for our own use, as well as for self-administered trust funds. Our combined focus is providing the technologies, services, systems and support methodology to self-funded benefit plans so they get the solutions they need for increasingly complex regulatory changes and cost effective solutions. Our online tools will give you all the information access you need to utilize patients health benefits to support their care. Toll Free: 866.742.4900 Fax: 406-652-5380. Box 380844 1229 0 obj <> endobj 0 Prior authorization varies from group to group. 3333 Hesper RoadBillings, MT 59102, Local Phone: 406-245-3575 As the result, many self-administered Taft-Hartley trust funds and third-party administrators like Zenith American need easy-to-use, cost-effective, data-driven systems for a new era of administration. Together with the TPA, our goal is to educate members so they can make better, more informed health care decisions. This team was incredibly patient, kind, and helpful. If you currentlyparticipate with the Preferred Blue Network, then you are already set up with PAI as a participating provider. AllCare Health Plan MRIPA N N/A Address - Some payers have multiple locations, but claims go to the same electronic location *Indicates claim is routed by paper. Cigna. Need answers now? First American Financial Corporation 1 First American Way Santa Ana, California 92707. CareFirst contracts with Third Party Administrators to the Network claims product. If you are a participatingCompNetprovider seeking to manage addresses and staffing changes, you may do sohere. If your employer offers the ability to have reimbursements deposited to your bank account, you can set-up direct deposit by logging-in to your account, click Reimbursement Settings under the Claims tabwithin the WealthCare Portal. Staff Photography by Jessica Marie Photography Inc. 37 Industrial Drive, Exeter, NH 03833 | 800-258-7298 | TTY Number Dial711, 46 Bowdoin Street, South Burlington, VT 05407-2365 | 800-525-8788 | TTY Number Dial711, Security & Terms of Use 1 (800) 244-6224. endstream endobj startxref Get tools and flyers to share with your clients Dental Network Together, we can build a solution that's right for your clients For more information, email CignaPayerSolutions@cigna.com or call 1 (888) 284-6851. Whether you are a two-person startup group, a 30,000-employee enterprise, a public school system or a labor union, we have products and services that can meet your population needs and group priorities. 6:00 a.m. 8:00 p.m. MST, Corporate Office P.O. Please note that ABG does not allow you to pay your provider directly in the WealthCare Portal. Van Nuys, CA 91409-9055, Other States: Types of services that generally require precertification: *Any drugs, services, treatment or supplies that the managed care medical staff for PAI determines, with appropriate consultation, to be experimental, investigational or unproven are not covered services. d '7y[ f| m x06w a>g PO Box 21367 Billings, MT 59104 Local Phone: 406-245-3575 Phone: 800-777-3575 Fax: 406-652-5380 Contact Us Contact; Log In; Hit enter to search or ESC to close. endstream endobj 84 0 obj <> endobj 85 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/TrimBox[9.0 9.0 621.0 801.0]/Type/Page>> endobj 86 0 obj <>stream Box 855 Arnold, MD 21012 endstream endobj startxref The company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. The cost of healthcare continues to grow at an unsustainable pace. 1268 0 obj <>stream ABA is committed and confident it will provide the same level of service. Try taking a look at our Frequently Asked Questions page. Columbia, SC 29260. General Liability Notice of Occurrence/Claim, Glossary of Health Coverage & Medical Terms, Self Funded Health Benefit Administration, Property and Casualty Administrative Services, Non-Discrimination Statement and Foreign Language Access, CAA Transparency in Coverage + Machine Readable Files, Your Rights and Protections Against Surprise Medical Bills, Behavioral health services, including substance abuse treatment, Durable medical equipment (DME) over a specified dollar amount (varies), Investigational or experimental procedures*, Procedures considered cosmetic in nature, such as blepheroplasty, reduction mammoplasty or TMJ, A one-time notification when a member is initiating outpatientchemotherapy or radiation therapy. PAI will not require that you repay the refund until PAI has concluded its review. Who is American Plan Administrators Headquarters 18 Heyward St, Brooklyn, New York, 11249, United States Phone Number (718) 625-6300 Website www.apatpa.com Revenue $5.2M Industry Insurance Is this data correct? Return the completed form and your itemized paid receipts to: First American Administrators, Inc. Attn: OON Claims P.O. Submitthe request via email to PAI Provider Maintenance at paiprovmtn@paisc.com. You will receive a response within 2 business days. Cigna shares the administration of the plan with a third party. Register at launch to take advantage of the enhanced functionality launch date will be announced soon. American Plan Administrators. 1254 0 obj <>/Filter/FlateDecode/ID[]/Index[1229 40]/Info 1228 0 R/Length 122/Prev 219460/Root 1230 0 R/Size 1269/Type/XRef/W[1 3 1]>>stream Employees. Claims paid under PSIP Program are subject to county audit. Chicago, IL 60680-4104. Box 6927 Columbia, SC 29260 Provider's Refund Request Right of Appeal If you receive a request for refund, you have the right to an appeal, if you do so within 30 days of the refund request. support@americanbenefitadministrators.com, clientservices@americanbenefitadministrators.com. %PDF-1.6 % PAI will not require that you repay the refund until PAI has concluded its review. 152 0 obj <>stream Also, customers and vendors may be requested to provide electronic payment options for invoices. Employee Benefit Management Services 3333 Hesper Road Billings, MT 59102. As a third party administrator with 40 years in the industry PAI has the products, services, and innovative flexibility to cater to all markets. Please contact our Provider Relations team at 800-440-5020 (option 3) or by email at providergroup@thezenith.com if you need: Submit bills, reports, and other medically-related correspondence by mail or fax: California: Zenith Insurance Company New User?Please click here to register. For general inquiries or to file a claim, visit our Submitting a Claim page. Our solutions and services allow you to tailor benefit plans to best meet the needs of you and your employees. To all our customers and vendors, please note that American Benefit Administrators will continue to provide you with continued support and continue our operations. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 47 offices nationwide. EBPA is the only New England Based Third Party Administrator to develop its own successful proprietary Preferred Provider Network,CompNet. *Out-of-network form submission deadlines may vary by plan. 83 0 obj <> endobj Its almost here! If you use the EDGE portal, additional login information can be found on theEDGE Hub. Helping You Provide The Best Possible Care. %PDF-1.6 % (888) 505-7724 updates@sbmamec.com 1-800-303-5242. PAI meets the requirements and is authorized to administer business in all 50 states and serves all group markets. Prefix Group Address Group Name TPA Name & Address Claims Filing Claims & Benefit The new PAI provider portal is going live. PO Box 804238 Log in to your account to confirm your specific . They are web-based or Internet-accessible solutions that facilitate seamless front office and back office operations. Phone: 800-777-3575 Title Claims Contact. Zenith Insurance Company If you are a participating CompNet provider seeking to manage addresses and . The company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. All Rights Reserved. As may vary by group, please call the phone number listed on the member ID card. Its been my privilege to work with PAI for a couple decades now PAI has done a good job of making us feel like we are their only client. hYkO+-*T}B1ha4.$&&v,~SU $g )_xULXI0e21kF&W#q?JNOdilQ1&hWg Jst#nrmMLK{f)g667(8zjdpy'83>AyNG@y}W (e?99gayXXrzOOgLk gE7yWM~NaV{a(YSUGwL0f1h6o8^qgNP\4z!n81Ves|\H{kjbBGem>)GW~[4OpW2C3lWp&zgMIj]E6U __N[O&3_], Y+2-K>..SJ-3aRidtjMK2qT9}QCHAuVf&Iw*SFi*$9waOuoA5D=#9|(4 The original entity of Zenith American Solutions has been in business since 1944. Access the link below for easy-to-use claim filing. PAI endstream endobj 1230 0 obj <. Take control of your benefits. Claim Number Email Date of Service Phone Your Message Additional Contact Information Phone 1-888-627-5880 Business Hours 8 am - 5 pm CT, Monday - Friday Email AMA Insurance claims@amainsure.com Claims Mailing Address AMA Insurance Agency, Inc. PO Box 804238 Chicago, IL 60680-4104 Box 6927 Phone Number. Attention: Refund Analyst Please submit claims electronically using EDI Payer Codes: Professional - 580, Facility - 190. If you are a Medicare member, you may use the Out-Of-Network claim form or submit a written request with all information listed above and mail to: First American Admisinstrator, Inc. Att: OON Claims, PO Box 8504, Mason OH, 45040-7111. Please contact our Provider Relations team at 800-440-5020 (option 3) or by email at providergroup@thezenith.com if you need: Help with finding network physicians or ancillary service providers; Information about our pharmacy benefit management program and other Zenith programs PAI's preferred pharmacy benefit manager is OptumRx, a pharmacy care services company that creates smarter health care connections to help more than 65 million Americans realize improved care, lower costs, and a better overall experience. Fax an updated W-9 to (803) 264-9089 To request reimbursement, please complete and sign the itemized claim form. AMERICAN INSURANCE ADMINISTRATORS. Business Profile American Plan Adminstrators Health Savings Administrators Contact Information 18 Heyward Street Brooklyn, NY 11249-9210 Visit Website Email this Business (718) 625-6300. As a provider, take advantage ofour round- the- clockonline resourcesand secure portal. When you incur a reimbursable expense and are ready to file a claim you can do one of the following: Securely Email: claims@amben.com - sendsecure.amben.com. We appreciate hearing from you. hbbd```b``@$Df/i #D2lE``vd@ "@,iZ R R2H{v# k Chattanooga, TN 37422-7223. Phonee: 718-625-6300. Many of EBPA's Employer Benefit Group Plans utilize CompNet as their principal PPO network. Access your online portal usingthis form. Contact the Customer Service number on the member ID card if you need assistance. 1.800.426.9786. Toll Free: 866.742.4900 Notice of Privacy. Preferred Network Arrangements. hb```f``Z`qA2l,1`c(.`Wb4kE/'fLBmlm>x2faTn`9w]B@/.Se~i Ip2) iF r,`qRf`@ 1 o ID Cards include the TPA or insurer's telephone number and address(es), for eligibility, benefits, claim status and payment inquiry. Medical Claims. Client/Employer Support:cobraclientservices@americanbenefitadministrators.com, COBRA/Direct Billing, FSA, DCA, Transit & Parking, HSA, HRA, POP, Compliance and Identity Guard with Watson About Us; Contact; Helpful Links; Online Forms; Coordination of . Get access to precertification requirements, drug lists, refund requests and payment information, address change information, appeals rights information, and more. While some groups require prior authorization for all of these services, others may require prior authorization for more or less than the procedures specified below. 2023 Planned Administrators Inc. All rights reserved. View Map, Employee BenefitManagement Services If you receive a request for refund, you have the right to an appeal, if you do so within 30 days of the refund request. 2018 Zenith American Solutions, Inc. All Rights Reserved. The long tenure of our employees means they are extremely knowledgeable with what your practice needs to support our members. PSIP Reimbursement Rates for 2020/ . Sarasota, FL 34230-1558, Report a Property, Liability, or Auto Claim, Agent & Broker Resources, Support & Online Tools. For assistance with portal registration or portal password assistance, please call 877-777-0031. Zenith American Solutions has invested in a world class PMO (Project Management Office) that works to ensure each new implementation, enhancement, or change is managed to ensure a quality on time delivery. For general assistance, please call your Client Services representative or your Customer Care team. M-F Lucent Health helps benefits brokers deliver a superior solution that directly and effectively addresses the needs of the self-insured . o Each card also includes the paper and electronic claims submission addresses. First NameLast NameEmailI am a:BrokerEmployer/Plan SponsorMemberProviderOtherReason for contacting--Select--Donation inquiriesGeneralMedia inquiriesMember comment or concernNew business inquiriesMessage, Monday-Thursday Dental Claims. 18 Heyward St. Brooklyn, NY 11249. Box 1558 Employees. Login to your account. EBPA is the only New England Based Third Party Administrator to develop its own successful proprietary Preferred Provider Network, CompNet. Its a stark contrast from the individuals I spoke to at carriers when following up on enrollments. Gain access to the solutions and support you need to offer your customers the benefit designs that best meet their needs. %%EOF
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