Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. DHCP server Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. Im going to get a hub 6 for the same issues with the rubbish plusnet router. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? Our guide How to Reset a Router can help you with that. Our guide to securing your Wi-Fi router can help. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. Now, remember this is the exact model of Hub Plusnet are now using. The light on the left of the Hub will flash blue. This will open the Hub Manager, Enter the admin password. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. Don't try to open your devices or power adapters. I recommend separating them as some devices dont work when they are in sync. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Then prompt your device to connect to the Hub. Our software does everything that you need to forward a port. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. 07:25 AM, I see what you mean. 12:42 PM Enter your BT hub admin password. Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. on Plug one end into the Hub and the other into a wall socket. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. Some early versions of firmware will not accept special characters in the password. Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. How do I assign multiple Static IP addresses on the Smart Hub. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. Click the number to view who else liked/thanked this post. Didn't realise that was the way to do it. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! Port forwarding is literally forwarding a port from the internet to your home network. You'll find it in Hub Manager. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. This is one of the most useful posts I have seen on any forum. 12:44 PM. If you want to connect to SAGEMCOM [email protected] 3890 V3 for the first time you will need to know the default SAGEMCOM [email protected] 3890 V3 password. How do I view the devices connected to my Smart Hub? Theres no need to worry though, as its a pretty simple process. I changed the setting to OFF and the issue was solved. I include this as some devices have problems with them in sync. Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. Yes. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. Just follow along as we lead you through the process of opening a port in your router. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. But you do have the option to leave the bands synchronised. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Take a small pointy object (a toothpick or a . Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. and don't pull, twist or plugs any cables. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. Do not get discouraged. 11h13. Choose Both if your router has that option. Mattwilf, smallblueplanet. If your devices or power adapters appear damaged, stop using them immediately. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Youll need to enable the Bridging feature. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? IP address on Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. It's free and takes less than a minute to check and compare. This topic was automatically closed 21 days after the last reply. All rights reserved. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . Connect everything else to the R8000. Unsurprisingly, we've called this gizmoSmart Scan. How do you turn off wifi? The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. 20h48, on Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. This post has therefore been produced as an update, maybe the Mods will think it suitable for pinning with the original? The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Switch off your electric. Can you help by posting a screenshot of your advanced wireless page? Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. 03:09 PM. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. 20h48. 26-08-2022 BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls 1 - Deactivate the DHCP Server on BT Smart Hub 2 Can you help me or direct me to step by step instructions please? A BT Smart Hub 2 or similar will be provided by your provider. The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. The setting procedure for the Smarthub and Smarthub 2 are the same. Testing See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! When the image is approved you will see where I was trying to change it. Switching Smart Setup on and off on the BT Smart Hub 2 Thanks so much for any help. BT is the UKs biggest broadband provider and, like other providers, will give you a free router if you sign up to one of its broadband deals. To create an entry, click on the button called Create a new port forwarding rule. Thanks@Baldrick1! socket if it's safe to do so and contact our helpdesk. 20h41. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. Things are slightly different for the Smart Hub 2. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. BT Smart Scan technology In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. To find out how to use it, just click on the dropdown for your Hub. Otherwise, choose either TCP or UDP as needed. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. Keep device and cables out of young children's reach. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. The Home Hub 6 is another name for the BT Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. On my BT router, how can I activate DHCP? But it's all a bit beyond my ken! ): So no obvious way to select combine or split apart from how I define the SSID. To find out how to use it, just click on the dropdown for your Hub. I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. 2 - Activate the DHCP on Pi-hole Navigate to the Port Forwarding section in your BT Smart Hub 2 router. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). I don't really want this. Click on the Firewall button at the middle of the screen. I only use one, static IP. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. While the size and premise remains much the same as the. 08:45 AM. There are two ways to get hold of a BT router. 22h35, on Page 2 You can add and manage these easiest way to get help . Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. Type 192.168.1.254 in a web browser to open BT Hub Manager. Previously I have just removed the isp supplied routers and it has worked fine. - edited Click the Save button at the top of the page to apply these changes when you are completely finished. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? After the username and password is set there may no longer be a Save option. The biggest difference between these packages is what speeds you can expect. If you're an existing customer with a different BT router don't worry you can upgrade to Complete Wi-Fi and get everything you need, including a Smart Hub 2, sent out to you. 2 users liked/thanked this post: 15-01-2019 This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". Which is best depends on several factors but the general rule is that 2.4 GHz works at a greater distance than 5GHz whilst at short ranges the 5GHz channel is faster. The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property.
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