Please download the PDF to view it: Download PDF. "So what EDD is doing is that instead of waiting to pay benefits while they look into a continued eligibility issue, they . I now see after googling Im not alone in this sad mess. Unemployment has done a fine job in helping me lose all I got and to not even be able to count on one of the most well known banks in our country. Ive had 2000 stolen from my account in 3 transactions all which were made at Bank of america atm . In court documents, the bank said the "plaintiffs wide-ranging demands would (instead) help legions of criminals perpetuate fraudulent schemes," because it says most of the fraud claims were filed by criminals in the first place. I cant even certify for another 2 months!!! May 14 (Reuters) - Bank of America Corp BAC.N agreed to pay $75 million to settle a lawsuit accusing the second-largest U.S. bank of extracting overdraft fees it didn't earn . I just pray for them after my shift, honestly.. Reported it after I found out made police report had my card frozen with no acces to funds and all they can tell me is to contact my sponser to resolve.freeze has been lifted for a week now. They told me to call the fraud department which I did. After several months of not hearing a word back from the escalation department, I speak with Jeff Sparks one time and suddenly I am contacted by the escalation team at Bank of America and told basically that there was nothing they could do for me, that the claim had been closed. The agents literally have been rude and downright mean. I checked my app to see the balance and my heart droppedit showed zero balance. Ok. Wow.. Every time I hear that name Bank of America. The San Francisco based realtor says Bank of America never helped her, after making multiple calls to report fraudulent charges that emptied her account last November. Because of that we were contacted by hundreds of plaintiffs who wanted to join the case," said Danitz. I opened a claim the following day first thing when they opened and reported all the unathorized charges. Who is responsible for making sure our money is safe while in Bank of Americas care? These Bank of America cards are supposed to be protected by the Zero Liability policy, I guess thats just a lie they are allowed to get away with. Class Action Lawsuit Attorney and Lawyer. Its been more than 45 days since my call, NEVER gave my money back that was stolen. They should also be made to pay penalties to each customer whose money was not refunded in a timely manner. *Seven months have passed and Yick says her account still hasn't been credited, but she's not feeling helpless anymore. Edd wanted me to identify myself. He called the bank and notified them. I have been waiting since September 2020. lowes metal fence posts A class action suit has been filed against Bank of America for its role in the widespread fraud involving California EDD debit cards provided by the bank to people receiving unemployment benefits.Michigan Uia Unemployment Debit Card Customer Service Phone Number. If you have lost money to scam anytime at all, there is a solution. I called customer service who referred me to 9 different departments. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. It started on November 12th. Im over this. Hundreds of workers came to 7 On Your Side after fraudsters wiped out their accounts. The state of California and the EDD specifically are failing us, putting us into debt, trashing credit scores, ruining lives even further. I cant even buy gas or food. About 1.4 million accounts have been frozen to investigate possible fraud. It took me forever to get it working again. Yick also said she is worried about others who have lost much more. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. What are her options ? A class-action lawsuit was filed in federal court in Charlotte. I have give up hope that something will be done its 5,708 now I cant get in to my account this is so frustrating _. Hello. "It is certainly a win for the plaintiffs. Never responded to my claims a total of 4800 I would like to join the class actionlaw suit. Bank of America, N.A. I called them immediately having to wait almost 3 hours to speak with someone. There was a remaining balance of $25 but they closed the account and canceled the card and issued another card which was also closed. Mosson argues he isnt the only person having to deal with the issue. I have been a customer of Bank of America for most of my life and I have never had such poor customer service. I am beyond frustrated, I am responsible for taxes on these funds, I cant find anyone who cares or can help. The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. Although the defendants advertise that Zelle, the countrys most widely used peer-to-peer money transfer service, allows for money sent to a consumers bank account to be available typically within minutes, the service has nevertheless been the subject of widespread consumer complaints from Bank of America customers who have claimed funds transfers were unexpectedly reversed in late January 2023, the complaint states. The Edd agent adds a note in my account to have the investigations department contact boa to say that Im benefits eligible. How????? "I feel violated, cheated, unheard," said Jennifer Yick. 2021 After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Ive had $11,000 taken from my account, even after they closed and opened a new account. now I get to go back to the bank and spend all day there again today. I too had 7300 taken August 2020. I wont be the one to alter someones livelihood. The complaint for this class action brings suit against the bank, because of the rampant theft of funds from card recipients and because of its inadequate response to the thefts. It was frozen on jan 24 2021. Just more BS, I continued to recertify every 2 weeks since October and havent received a dime but my UI Online account says that I have been paid its criminal. Rampant fraud led Bank of America to freeze approximately 350,000 unemployment accounts beginning in October, according to this new class action lawsuit. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? I called BofA, they gave me an efax number to fax my police report to my BofA Claims account. I have tried contacting bank of America and they say they have nothing to do with the account and payments. Car payment bounced; insurance payment bounced. Other users have complained that funds they sent to other consumers via Zelle had been returned to them incorrectly, causing them to mistakenly believe they had more money available than they really did, the suit adds. They also kept saying call your sponsor. Im having the same problem, Of a is doing nothing . I had retroactive payments due from EDD, 11 total. but also could not gain access to any of my unemployment benefits, and I only get $167. Because they are allowing it, and not doing nothing about it. BofA keeps giving me the run around, saying my case is still pending, and its been over 60 days. The settlement came under fire from some Bank of American customers who were unhappy with the high Previous Post After UIA did a 3 month investigation they found that BOA never released my funds back to them. ALSO READ: Sheriff's Office Releases Harrowing Body Camera Footage From VTA Massacre. I had always thought that the right answer was a good thing. Today, my Bank of America checking account was frozen. California unemployment fraud 4 times worse than first reported, 'HELP US!!' I reported ut and filed a claim. They refuse to refund any of the stolen money. i called of course upset, asking how could this happen?, customer rep says they have no idea but tells me to open another claim. I tried transaction after transaction while agent was still on the phone and every one was declined. I tried to make three transactions and they were declined. Julie Hicks, Kuang Ting Chong, and Stephanie Moore filed a class action complaint in the Northern District of California on Tuesday against Bank of America, N.A . This February 2021, I found $300 missing from my account and when I called them to let them know. Monday morning i called bank of america to see if my edd money had been put into my acct. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. I keep being told that it should be there any daY just bee PATIENT THAT IT SHOULD BE THERE ANY DAY THATS BEEN SINCE FEBRUARY NOTHING YET. A closer look at the letter indicated that they accused ME of being fraudulent with the claim!! I hate BOA. That automated system still couldnt recognize the new card number. This exact thing has happened to me! The fact that BofA isnt really doing anything about this, on top of the fact that it literally says they monitor and protect against this sort of stuff on more than one of their contracts/documents, is ridiculous. Please enter valid email address to continue. I want our voices to be heard, I don't want to feel like I'm second class just because I have an EDD card. Kelley | Uustal leading the charge in a class action lawsuit against Bank of America for misleading small business owners about PPP loan forgiveness. Despite the security concerns associated with magnetic-stripe technology, Bank of America allegedly failed to include far more secure EMV chips on EDD debit cards, which the case claims are the only cards issued by the bank without such technology. What I dont understand how can someone withdrawal money from my account when I have the card with me. i said great my funds have been restored? The case alleges, however, that the bank has responded to systemic failures in its security measures by removing funds from recipients accounts, revoking credits or blocking recipients access to their accounts. The suit, Yick v. Bank of America, says Bank of America never secured the cards with chip technology, and failed to prevent data breaches to secure millions in unemployment benefits. I asked if their cameras work and she said yes. My boa Edd account was closed December 13 with 800 ba. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . They say they will call me back and never do. Last Updated on January 30, 2023 9:42 AM. I honestly dont even know if that will fix the problem. So my kids and I are literally screwed by both Bof A and EDD since we have no money to buy groceries or pay bills for the next 6-8 weeks. Just released the funds April 22 after 7 1/2 months! "I don't know what to do right now," he said. Bank of America froze the account, leaving Mosson unable to access the remaining funds eventually returning the entire balance back to Californias unemployment department. I too am receiving Edd Unemplyment payments, and my account has been frozen. The information was supposed to be in by feb 08. ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. I never heard anything from the bank. "As a result, thousands have lost their only lifeline due to fraudulent transactions and hacked accounts.". I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. I even filed a complaint with the Consumer Financial Protection Bureau, and nothing has been done as of yet. Im at a loss. SAN FRANCISCO, Feb. 3, 2021 /PRNewswire/ -- Mary Alexander & Associates filed a class action lawsuit in federal court in San Francisco on behalf of thousands of Californians against Bank. I check my transactions to make sure I am not being charged unknown charges. I continued how can this be as there was never an investigation started. No one has answers. One day later my claim was closed and the funds have never been reimbursed. Then weeks later, they sent a letter sort of implying that I committed the fraud. This field is for validation purposes and should be left unchanged. Want to stay in the loop on class actions that matter to you? I have called her 5 times, she has not contacted me back. Weve been hung up on. I never did resolve anything in this situation. On 3/27/21 $1,003.00 was withdrawn from a Wells Fargo ATM in the city I live in & on 3/28/21 $253.00 was withdrawn from a Wells Fargo ATM in the city I live in. Every claims rep says there is no time limit to when ill get my money back i just have to wait! Whoever did this left their email address, phone number, and home addresswhy didnt BOA notify me of these changes? I freaked out call Bank of America notify them of this and then the agent told me to file a police report that it would help. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. All they said is they will be conducting an investigation. I then went to the bank to find out what is going on and the teller said that my account is partially frozen. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. But because of this, EDD has froze my account and I havent been paid by them for 9 weeks. On May 19, U.S. District Court Judge Vincent Chhabria hit Bank of America with an injunction in the class action lawsuit. ). The rep ordered me a new card and then transferred me to a claim rep (where I got disconnected before I ever spoke to a claims rep). I was denied money from the atm my card was froze on Christmas Eve and not a dime had been on my card since. The money was transferred to that account and never touched. So I called again a few days ago to see what was going on, and the gentleman on the phone tells me my claim hadnt been reopened yet and it was in the reconsideration to reopen process. Unemployment benefits, my EDD Bank of America debit card was compromised on December 14th 2020, I called to stop the card. My card was duplicated on september at a bank of america atm since that day they took $8000 dollars , I filed a claim and they just froze my account and havent give me any update of the investigation. 1203.00 was stolen from my account and my account frozen by BofA, then reopened, but stolen funds never returned. Cancelled card and sent me a new one however I just received a letter dated the day after i called to report fraud closing claim and blocking access to my funds remaining in my account. Wow. Also the representatives very rude and feels like they dont care. I have an issue with boa as well. She seemed pretty shocked as was I. Earlier this year, people affected by these issues filed a class-action lawsuit against Bank of America, alleging that the organization did not take sufficient measures to protect consumers. Now our identities are out in cyberspace, our credit is ruined, we have no money to pay bills, and we cant even get a loan for a penny! . We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. Electronic Funds Transfer Act California Business and Professions Code California Consumer Privacy Act, New to ClassAction.org? They said I should get a claim form in ten days. It's certainly progress in the case. They refuse to give my money back. Im sick and tiered of calling Bank of America to report unauthorized use of my account. Edd verified my identity in jan. and notified boa to reopen account countless calls with boa saying they received nothing from Edd, or its a process that takes time, or, you must call Edd or, it is not under our control, or boa didnt close your account Edd did, or a request for form is being submitted, it will take 10 days, etc etc. I have had the same problem with BOA and without notice they froze my account. They were so friendly and nice very apologetic and they told her to be expecting some new checks and they will overnight them so she will have them within 2 days. People like me are relying on this money to get things taken care of, and for a bank being of the people it certainly doesnt feel that way. This is my honest experience. Had my account drained of all but nine cents right after leaving a branch office to verify my identity. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. So, now Im questioning how BOA is handling our sensitivity information! Thank you. For information on deleting the cookies, please consult your browsers help function. That card is not a day at Disneyland ! Said they would review the atm surveillance video, but that it would look better for me if I filed a police report as if I was the criminal. This is an absurd! I was already a check or two away from losing it all, post pandemic. I have filed a police report. No sh*t!!! left in my account (after going to the atm). Let us know in the comments below. I frozen out of my unemployment benefits. I called unemployment and was told it will take another 6-8 weeks for them to cut me a check and this was since December 22, 2020 leaving me without funds putting me in depression and putting me in distress not knowing how Im going fiction. Few days later I received a letter, telling that investigation has started. Dickey's Barbecue, a Dallas-based restaurant with locations across the country, agreed to a $2.35 million class action settlement to resolve allegations that the company's lax security resulted in customer payment card information being listed for sale on the dark web. What do I do? I am being punished for what to. I did not loose any money but my personal info was probably stolen since I do have an account with B of A just for my unemployment. It was too much for me. They told me they would have to reopen it. Please, get ahold of me about this. I suffer from severe anxiety anyway and this situation has intensified it a hundredfold. Hello. Please send me information on how I may join this law suite. 1500$ worth and Bank of America has treated me bad with attitudes on the phone. I had to get my congressmans office involved. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. They kept saying I have to get ahold of PayPal for them to send the money back but my money never made it to PayPal. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. Went and sat in the truck and started to breathe trying to calm myself down cuz I was so piss. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. I dont appreciate my life being played with. The teller then takes my card in my ID to someone in the back who calls other divisions to find out whats going on. 4 days later I get the letter saying my claim was cancelled due to suspected fraud. I even kicked my stepson out over this. I checked my online banking again to find that there had been several deductions from my balance, totaling the amount of the original credit I received in August of $1,819.06 . We are also working closely together to identify and unfreeze any legitimate cardholder accounts as soon as possible. Now a class action lawsuit has been filed against Bank of America. The countless hours between Bank of America and EDD either giving me incorrect information or no information at all or realistic expectations has left me very frazzled and almost suicidal. EDD fraud has gotten so bad in my town that some stores and every hotel wont accept the EDD debt card. According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. I was introduced to < (CryptoMundia) at Yahooocom] they took legal actions against them and they helped me retrieve my funds couldnt be more thankful. 1:06. So I gave up. After filing an online police report in my city where the theft occured, categorized as Identity Theft, I got a temporary number from the police then the next week I received the email approval notice from the police and gave me an official copy of my initial report with a new case number. I no longer receive unemployment benefits and need that money desperately. Being a Single father this really affected me and despite all efforts to contact them failed. I did not have access to my UIB money for 4 months. I tried activating it but the rep instead activated the frozen account. There were fraudulent charges in the amount of $1,819.06 on my BOA EDD debit card sometime back in July or August of 2020, resulting in a credit bring applied to my account in the same amount of $1,819.06 on August 3, 2020. Thieves stole thousands of dollars from my account and then Bank of America froze my account denying me access to my own money. They told me they activated the card and transferred me to another automated system to reset my PIN number. First of all its not their duty to check everyones unemployment that is up to the unemployment commission. When I called b of a they said they they would file a fraud claim and then they froze my account . New cases and investigations, settlement deadlines, and news straight to your inbox. It says they will take no further action unless I contact them again..which I plan to do. Bank of America closed my account so now I cannot view passed bank statements. In every city in every state lowlife criminals operate . Here I am without my money while not working. When I got the new card I activated it and it showed that nearly $2,200 had been taken out of my account from different b of a ATMs that are about 50 miles away from where I live. Many people believe that they would be unable to win this case. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. Contacting lawmaker or news media works faster. please add me to this lawsuit!!! Then I got a letter from them in Feb that stated to call a number to get account reopened, when I called they had no idea of any letter stating that, denied it, told me it was wrong, or I misread it. I assured him that the card probably would not work because everyone has told me the same exact thing that they dont know whats going on everything looks good except for the fact that my account is partially frozen 2 everything except for deposits. TIA. eventually returning the entire balance back to Californias unemployment department. Because of this stuff my card has been deactivated since December. This browser does not support PDFs. The lady from the claim department told me that probably someone from Las Vegas hacked my account just because I told her I went there. In addition the claim was incomplete so I had to make sure all the information was included for a second claim. Ugh I hate bank of America!!! the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. I dont even know if the $1,200 I had left in there is going to be there when I get there now because they locked me out of my own account I still had access before I called them tonight. When you email unemployment, you will get a standard your email back saying they received your message. After a month, when I contacted them they said oops! According to the complaint, the bank is responsible for administering the payouts and EDD is not able to force Bank of America to change its ways. It put me in a huge bind. I made customer service aware of this and their reply was that it was 10 days from the initial claim. By late November, less than 8% of those accounts had been reactivated, according to the lawsuit. BOA doesnt care about UE customers. This is a big one folks which needs to be exposed. Never responded to my claims a total of 4800. And the people that I do get to talk to tell me they are sorry. I never did get a straight story from anyone. This is not true, because in most cases, the bank only needs to prove that you are eligible for a loan workout. said Yick. I am out the money ann broke , they never asked me to do a police report just make a fraudulent claim and wait up to 90 days ! She said she would make a couple of other phone calls and give me a call later that I could go because I had to leave anyway. money transfers. A month later and nothing is resolved. This is not right and once again Im on the street. Being a Single father this really affected me and despite all efforts to contact them failed. Written by Anjelica Cappellino, J.D. Same here! Its been five months and Im still appealing my case with unemployment.
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