Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. Advice and information on housing options for people with a housing problem who feel that they need help to resolve it regardless of tenure. Wates Living Space Maintenance has expanded its presence in North Wales following its appointment to deliver contracts for two housing associations in the region. Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. Tenant and Leaseholders Housing Repairs Review questionnaire. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. The contract will commence in April 2020 and will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. A fee will be included to meet the cost of registering the charge against the property. See our Housing repairs, maintenance and planned works policy (PDF, 664.88 KB). Complaints should be made as soon as possible after the incident and no more than 6 months from the event or issue being complained about. After treatment and removal, the affected areas can be redecorated using anti-fungal paint. Disagreement with a decision where a right of appeal exists, either within the council or externally (e.g. They may be able to provide an apology, explanation or other action to resolve the complaint quickly,without having to use the formal complaints procedure. Please provide as much information as possible about your complaint. Wates worked closely with the Council to implement a range of innovative methods to train staff and prepare vehicles and equipment to enable housing repair work to begin across the borough. The London Borough of Camden Council. 02 victoria warehouse manchester. These may subsequently be treated as a complaint if we dont deal with the original request. NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. If your rented council home or housing association property has not been repaired, you may be eligible to make a housing disrepair claim for the necessary repairs and compensation. You will be offered an appointment for a surveyor to make an inspection, or for a contractor to do the repair. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. London Countrywise Repairs, a strategic joint venture (JV) between Town and Country Housing Group and Wates Living Space, has expanded its area of operation to deliver responsive, planned and void maintenance works across East Kent. The letter claims that 100 households arriving in Crawley without housing would cost 227,500 every month in temporary accommodation costs, but if the number rose to 2,000 it would cost the. If this has not been done, email chcompliance@enfield.gov.uk. It is usually found in your kitchen below the sink but not always. To chat with one of our team or nd out more about our services, give us a call on 0330 995 8007 or email us at hello@liberty-group.co.uk To prevent condensation: Black mould is caused by condensation and can be removed with fungicides available in most DIY stores. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. Dear Crawley Borough Council, A contract was awarded by Crawley Borough Council to Mears covering the management of responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April 2020. Mears will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April this year. Visit us. Your council must find you somewhere to live while work is carried out and pay for the cost of this. Wates reveals the extent of its positive contributions to Birmingham as they its contract extends to deliver housing repairs and maintenance across the city. This cookie is a browser ID cookie set by Linked share Buttons and ad tags. Written by on 27 febrero, 2023. These cookies do not store any personal information. How we can help young people in Crawley with housing issues. Section 1. Wates Living Space has launched a new service to help social landlords to prepare their housing stock to meet zero carbon obligations. . Corporate purchasing card services for the London Ambulance Service. The pattern element in the name contains the unique identity number of the account or website it relates to. Well send you a link to a feedback form. a missed waste collection or reporting problems like flytipping or litter.) If it is an emergency and you do not let us in, we may force entry. Please use our online form to request a. West Sussex County Council County councils are responsible for services like: education social care transport Go to West Sussex County Council website Crawley Borough Council District. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. Search forforms on myCrawley to request services or report a problem. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Special circumstances for accepting a review after 1 month has passed may be considered. Map. East Ham 590 requests. Three years ago, the comparable figures were 169 households in temporary accommodation, 8 in nightly paid, with just 2 out of borough Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. four in a bed contestant dies. | Learn more about Daniel Khan's work experience, education, connections & more by visiting their profile on LinkedIn . Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. All rights reserved. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Special repairs for vulnerable council tenants, Housing repairs, maintenance and planned works policy (PDF, 664.88 KB), check the repair responsibilities (PDF, 208.2 KB), repairs under our special repairs for vulnerable tenants, repairs guide for landlords and tenants (PDF, 289.43 KB), your name, address and daytime contact number, unsecure front door or window (where there is a security risk), The tenant is above the age of 65 and no person below the age of 65 lives in the property, The tenant has a mobility difficulty or serious visual impairment and there is no able-bodied adult living in the property, The tenant has a learning difficulty which substantially restricts their ability to arrange the repairs, The tenant has a history of mental illness which substantially restricts their ability to arrange the repairs, Minor plastering work (excluding hairline cracks), Replacement of wall tiles (splashbacks only), reduce moisture levels when cooking, cover boiling pans and dont leave kettles boiling, dry washing outside or use the bathroom with the window open and the door shut, if you use a tumble dryer, make sure its ventilated to the outside air, avoid using portable gas or paraffin heaters, always keep the house warm and ventilated, when using the bathroom and kitchen, keep the doors shut, regularly check spots where air circulation is poor, for example, behind furniture and inside cupboards. Our aim is to sort as many complaints as possible at the first point of contact. Our staff will not carry out works where children are unaccompanied. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. Map. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. Internal deterioration such as damage to carpet, walls etc. When requesting a repair, you should tell us: An emergency repair is when there is an immediate danger to health or safety. These services include waste management,. If your complaint is about one or more of our elected councillors, please visit our Code of Conduct page which will guide you through the process. For hints and tips on tackling damp and condensation take a look at our damp, condensation and mould page. Damp, mould and condensation are common problems all year round but can be a lot worse in winter. Outside of office hours the number above is for emergency repairs only. Expressions of dissatisfaction are treated seriously and recognised as a way for us to improve our services. Find out whether a repair is your responsibility or ours and how to request a repair to your home or a communal area. Crawley Borough Council has considered your request and decided not to provide you with this information. You can change your cookie settings at any time. It affects one person or a group of people and requires a response. Broken appliances such as fridges and washing machines, Internal damage to wallpaper, paint, carpets and curtains, Damage to internal gas and water pipe work, Any other damage to your property no matter how minor. To help us improve GOV.UK, wed like to know more about your visit today. The number . Content and site Copyright Crawley Borough Council 2020. Get premium, high resolution news photos at Getty Images Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. . This contract is for the payment solution for a range of goods and services with multiple providers. The latest news in your inbox every week. These cookies track visitors across websites and collect information to provide customized ads. A freedom of information request to the ombudsman by RADAR revealed there were three complaints made about leaks, damp or mould in housing operated by Crawley Borough Council in the three years to March 2022. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. If you are a tenant, please report your non-emergency repairs online. Discretionary Loans Information (PDF, 86.6 KB). Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Thank you for your patience. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Crawley Borough Council. Repair loan can be awarded up to 5,000 to meet the cost of repair works. These essential cookies enable you to remain logged in and for your site preferences to be remembered, in addition to other essential functions. You may also be able to make a care claim if you needed additional help because of the illness caused by the housing disrepair. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) 701 were here. We are also accountable for the proper use of public money and must ensure that that money is spent wisely and achieves value for complainants and the wider public. E14 9GE Posted in . Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. Where the loan offered is not enough to cover the full cost of the work, you would need to fund the rest. Dealing with a complaint is usually a straightforward process. Contact your council if youre not sure. Thanks to this collaborative effort, work has now begun, and our priority now is to provide residents with the safest and highest quality service. Next . Private sector leasing scheme Private renting for landlords Repair and renovation loans Disabled facilities. When there is a formal legal claim against the council or legal dispute. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Dont worry we wont send you spam or share your email address with anyone. If you have been through both stages of our complaints procedure and are still unhappy with the way we have dealt with the issues you raised, you can ask the Local Government and Social Care Ombudsman (LGSCO) or Housing Ombudsman to review your complaint. Applicants for both the above schemes are subject to a Financial means test to determine eligibility. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. If you are in any doubt at all you should phone Basildon Council on 01268 533333 to confirm that the caller is who they say they are. How to rent one of our 5000 garages or outside storage cupboards.
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