*Batteries not included*. It is good quality and looks exactly like the picture. Very nice product well made!! Great quality tabs fast shipping. on Twitter, Share Customer Service for MetalPlex is absolutely THE BEST! Items arrived 14 days after their original "delivery date" and one of the items was missing. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Brand: Metalplex. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. It was packaged well, but still got slightly bent at one end during the shipment. We use express shipping which typically takes 2-3 days once shipped. They are planning on shipping out a replacement item. It was bent. Loved the clean lines it has. On the second piece - no issues and were happy we gave them a second chance. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. We love our mountain wall art! Was worried about hanging it but should be pretty easy and stable. Going to put this on my outside deck area. Ordered 3 pieces from them. Absolutely love this piece. Love it. All of our pieces are handcrafted in Austin, Texas. Call again, takes 5 calls over 2 days to get in touch with someone. Feel also free to type the names of suspicious businesses in the comments section below. Remember that this bank or credit card company may also need some time to process and mail refunds. But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Size ensures visibility on our home! If I need another metal sign I would definitely come back! Already recommended to company to several friends. I haven't seen anything like it. Its light weight and was super easy to hang. I have purchased numerous pieces from this artist and love them all. Horrible customer service & mediocre products. There are tons of scam websites out there. They brought my idea to life! Looks great on our stairs, great against the white shiplap. Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. I wish I would have looked at reviews beforehand. See if the website is legit with our validator: Here are the best ways to spot a scam this year. Perfect center piece for our fireplace. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Ill never buy from them again! Exactly what we wanted. I ordered on 9/25 from the company a mountain range of ********. He loves it. Customer service was excellent too. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Great gift!! Asked to have this image of Mt. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. It's a Christmas present so it will be awhile. Customer Stories Resources Open Source GitHub Sponsors. This was purchased as a housewarming gift, so sent directly to recipient. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Silver. Love it. The quality is awesome but they sent me the wrong address. And they will provide an estimated delivery date for each item in your luggage. this is my second order from this place. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. He loved it. Items arrived as described. Extremely happy with this purchase! The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. Perfct for out outdoor gear company! Thank you for your understanding. Loved the mountain art from MetalPlex. Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. Great quality. I'm on my 5th correspondence with them & they will not give me a way to return. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. I certainly would never send a product like that out to a customer. Stay away from these people. What you get is essentially a safe service that flushes your personal information from the Internet and enforces existing data privacy laws. The buyer is responsible for return shipping fees and a full refund will be issued. eligible for a full refund or store credit. City, State. We love how it turned out. 2 weeks go by, no communication, no tracking number. Great quality and just what we were looking for. Thanks MetalPlex! Would order again! I ordered as a gift.. we think it is beautiful! It came very nicely wrapped, no bent tips. It took us such a long time to decide what to put above our TV & these were perfect. This rating means the business is Standard. We did order a surprise box and it looked like a truck ran over it during the shipping process. Lightweight polymey. As of Feb 16th, I had no response from MetalPlex about my ordered. Metalplex Pvt. Just plug in your AAs and you are on your way. I fell for it hook, line and sinker! Highly recommend!! Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. oh funny, seeing the comment below, I got the same email from "*****". Throughout the years, we have established a reputation of integrity with our high quality . Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . Totally cute. Customer service was great. excellent craftsmanship. I love the mix up of photos from the park. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. US. I would definitely recommend this company for personalized signs. If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). Matt was great with getting my questions answered. Sign Up to our site and follow us! It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Customer is responsible for shipping charges when making returns and shipping/handling fees of If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. No communication, no tracking updates. Well made, shipped fast and packaged very well. My husband and I are having a cabin built and have had numerous pieces made by them. The sign is so cute and is very high quality! We painted in a snowy scene because our mounting wall was not white. Its much lighter in weight than expected which is a good thing. Just send us a message in the form below with any questions you may have. I can say that this company responded quickly to my MANY inquiries about non-delivery. If you are looking for a different size or color please don't hesitate to contact us. Simply Breath-taking!! Nice work! From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! Verification can help ensure real people write reviews about real companies. Definitely recommend. This item is beautiful. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. Looks just like the mountains view from our deck. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). Nice extra touch! Suggested companies are based on peoples browsing tendencies. It came very nicely wrapped, no bent tips. Find out how we combat fake reviews. Be the first to know about our best deals! I will never buy from them again. Gorgeous craftsmanship! GitHub community articles Repositories; Topics . Valid. Find the registry entry at metal-plex.com and then join them to be a member. The Coupon of MetalPlex can save you money when buying Cellphones. Ill never buy from them again! But when I contacted customer support they responded quickly and reassured me it was on its was. If we bought this at a craft fair for $10 it would be ok but for $50 no way. We will send the tracking number to you via email after your order has been dispatched. Bought this for my father. Beautiful picture of wolf. Items Per Page. on WhatsApp. We area wall decor manufacturer based in Austin, Texas. Make an appointment with a courier in advance to pack the goods and return them back together. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases We also ensure all reviews are published without moderation. Company (Metalplex) does not deliver. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. Amazing customer service. Looks great, only problem is that I ordered Zion Mt range and received the Redwoods. I will probably use it as a nameplate at work. City of Industry, California, United States. I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. BBB Business Profiles generally cover a three-year reporting period. Ever. Personalized metal address sign! I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Your order will be shipped within 5-7 business days of receipt. | Read 41-60 Reviews out of 91 Contact Email metalplex@metalplex.it. Quick delivery and on the wall! If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Common. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. Call again, takes 5 calls over 2 days to get in touch with someone. This is a scam company. They provide smart cards and software design and production. I hope to order from this shop again in the future! The metal art looks exactly like it does online. A powerful processor is what will keep your phone running at high speed. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . Shipping was a little slow but certainly was worth the wait! I am EXTREMELY satisfied with my experience! Great communication - will be using them again soon! Perfect adddition to my office space. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Refunds will be charged back to the original form of payment used We have a new review. The item arrived promptly and packaged very well. Would make a great wedding gift!! We ship wordwide! We bought 2 of these for our duplex trailside ski chalets in Michigan. Feb 16th Their reply from my first complaint Thank you for your message. I would say I'm satisfied as I ordered another design from you! We did order a surprise box and it looked like a truck ran over it during the shipping process. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. I was offered a refund, did not receive that. Love this piece. We LOVE our new mountain art piece. Told us they would have the missing item shipped out asap. - Black / 46" x 12" / No Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. How did that happen? AVOID THIS COMPANY ! I emailed them and they made the correction and it came out exactly as I wanted it! My husband and I love it! Good size. I ended up having to file a dispute with my credit card company. You can message Metalplex directly on their social channels. Love our sign. I ended up using small brads instead, which worked perfectly. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. We love how this came out for us. Stay away from these people. Exactly what we needed and wanted. Thanks. It's perfect size for what I'm wanting the wall to look like. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. I will add a photo as soon as she is able to send. Takes many weeks to ship with no customer service help when requested. They loved it! It took me a while to actually order it, but they were always quick to respond and help when I asked. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be I tried emailing and calling, no response to my email and their phone line is just a message machine. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Highly recommend. This is the 12 inch. My husband and I love this in our new home! Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. They look great! Click below. Easy to hang. Horrible, horrible, horrible. Misha could not have been more helpful. Item will need bending back to get flat. We gathered the most favorable Discount Code 48, so you don't have to. Thank you so much, Name Monogram Address Sign - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art Anyone can write a Trustpilot review. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. The shipping is slow but worth the wait! It's only $6.49/month but it's worth every penny. The customer will be automatically refunded through the original payment method. For inquiries, telephone and email are used. Looks great and was easy to mount on the wall. The customer service was outstanding.. very good communication. Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. BBB Business Profiles are subject to change at any time. Thank you! Have you connected with these folks? Cant rate this shop enough stars. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! Dont hesitate to order from this company. Return the items in a negotiated shipping way and pay for the shipping temporarily. Magnet's won't work on Aluminum. The foam is not visible, but maybe the metal would have been too heavy. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. It came with a plate with my name on it in the same weird metal foam sandwich.
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