Only had the tv for 6 months. It lets hearing implant users hear a variety of audio content. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. He writes about Windows 10, Xbox One, and cryptocurrency. There does appear to be an update to your TV to version 1374.0. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Loaded just fine. Very frustrating as I have to reboot the stick. Same problem, very frustrating, mine is brand new and the second one Ive got!! If I select VLC as a player, it's flawless. It wont even let me look at the networks. It kept rebooting due to storage issue. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? STV Player, TV you'll love for free. Mine did the same thing! Error code PLR-1002. Thanks, mine is doing the same. It takes me a good 5 minutes to turn on my tv. I guess its time to scout out alternative streaming sticks. It is still working good? No reset on the stick that I can see! If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Uninstall the application by following the steps above, but select the Uninstall option for step 6. In many cases, restarting the device and WiFi router can help. I just bought a brand new one and tried setting it up on 2/25. Mine is doing the same thing I dont know what to do either help my kids love the fire stick. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. checked internet unplugged everything, it is ok with Netflix just TV channels. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. I previously moved it from one tv on first floor to another tv on second floor. STV Help and Support. Very disappointed!!! Thanks! Either China or Russia. I tried every suggested troubleshooting method but nothing worked. Is that the problem? If youre not signed in, enter your email address and click Continue. Will not purchase again. so the stick is pretty much useless. 06-07-2021 Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. Free for everyone in the UK. I have tried everything, and more, to no avail. Mine too exactly like yours.have you found an answer yet? I dont understand storage issues! - last edited Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. Reset the Fire Stick. Still nothing. Tried everything above, not working. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. You purchased a Fire TV Stick to watch your favorite content, not the logo! 1 Firestick and I get issues daily. Whats the problem, Roku, Tivo all work? Not sure what to do now. Have you found a solution? Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? The best soundbars 2023: which should you buy? I called Amazon and it wasnt any help. Tried every suggestion. Very cold and a lot of snow here in PA!!! Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. I am fed up. Were going to look at the seven most common problems that Firestick users experience. Hi Craig, I have the same issue as Scott. 04:30 PM Step 3: Remove the batteries from the remote. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Yup, same here. 05:55 PM Any other ideas? A restart can fix many loading issues and the black screen bug. We test each product thoroughly and give high marks to only the very best. 03:09 PM Plus watch STV and catch-up on missed shows (if you live in our broadcast area) You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. 09-01-2021 Once the device is set up, check to see if your problem has been solved. However, there is a fair bit of overlap when it comes to some of these problems. Why??? in. changed batteries still the same. Having issues using iptv Smarters app on firestick 4K. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. Update your Fire Stick and its apps. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Youll be presented with a web address and unique 5-digit code on your TV screen. Only had the tv for 6 months. Mine worked fine until the first of the year. Doesnt load, kicks me out of being registered, and Im getting tired of it. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. Remote control batteries are fresh. Did a factory reset. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot Just moved fire stick and tv across the hall, from one room to another. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Not sure what Fire TV device is right for you? This is a known issue we are currently investigating. Also, have you tried a Smart Hub reset of the TV? Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. I did all the items listed on site. I have a rental house where most annoying is the fact that the live menu is not working. Thank you so much! My device isn't supported, what can I do? It says downloading latest software all to NOT actually download it and start all over again!! Mine is stuck downloading an updated. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Fire stick Amazon are very cunning, no access to their main Managing director. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Keeps scrolling rapidly by itself. Scroll down to the menu option marked Restart and select it. Other apps do update. Very frustrating. - last edited I think Amazon put out some shit OS that screwed so many devices. Im sitting here staring at a tv that looks like its off! Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. Check your TVs HDMI input. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. I am having the same problem. Help? Problem is then I have to disconnect everything else. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. This Fire stick seams to only work smoothly with Amazon Prime. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. While you're on the main screen, select the Settings option at the top. Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. Why does my Fire Stick turn on and off by itself? So Ive been reading about Roku. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Step 6: Reinsert your remotes batteries. So obviously the fire stick as a whole is having major issues. Did EVERYTHING in this article, nada. Then, sign back into the network to reconnect to it. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. Once you plug it back in, you should see the Fire TV logo as the device boots back up. Be sure you're close enough to the TV and there are no obstructions. This means youll have to go through the entire Firestick setup process again before using the device. Im having the same issues lately! You can get cheaper deals if you sign up for longer than a month but that all . If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Firestick 4K not working since yesterday. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Ive done every update, changed batteries, you name it, its been done. The Fire TV will automatically pair with the remote. Must have been like this forever. Turned it on the tv screen displays amazon. 10:30 AM Copyright 2007-2020 STV. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! Im glad its not just mine but what is the real solution? Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. Almost completes and then goes back to say not connected. Let us know if you liked the post. A laser TV is essentially a laser-powered ultra short throw (UST) projector. Search our help centre for help with out web site, Mobile apps or TV apps. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. Now its saying FireTV with three dots at the bottom of the screen. Sorry we couldn't be helpful. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. In Tv screen only shows Amazon but not working. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Enter the following fields; first name, last name, create a password, date of birth, There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Thats my issue as well. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. in. TV thinks my Roku is an Apple TV - how to change? Holding down the select play/pause does nothing. Ive got a blue screen with no signal despite the correct HDMI input. It started with buffering and now it says network disconnected. There is differently a glitch with the STV player and the samsung software. So if youre having trouble with your Firestick remote, the first step to take is try new batteries. Even tried deleting apps and clearing cashes. iPhone v. Android: Which Is Best For You? If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. How do we get them to do that? After a year of not being able to use it, I am doing a factory reset. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. If it ceases to function, start by replacing the batteries, as this may solve the issue. Please assist. Thats the only way we can improve. Might have to call a number for customer service. Turned on TV. me too today! If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Im having the same problem. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. having problems with playing any videos or you have general feedback then please contact using the email below. Restore the Fire Stick to factory settings. I really have a bitter sweet relationship with the firestick. I think someone is messing with Amazon and their customers. Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. What is Amazon doing, outsourcing the problem to China to fix it. Eventually I will get the frown cloud. Is TV Player down on Saturday March 4, 2023 and not working for you? If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. This is not an Amazon problem. Then stopped within 30 seconds. I kind of thought that was the reason because it worked perfectly fine when there was no snow! It just blinked out in the middle of a program, and nothing I do works. Be sure your TV is turned on. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. I hope Amazon comes up with an answer soon. same thing here, push home button & just blinks a red light for a while, thats it. ) in. Copyright 2007-2020 STV. Now it constantly crashes and restarts. It will go to Home Screen and then restarts. Mine did the same thing, spent an hour or so with tech on line. Then did all of the above nothing worked. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. 13-01-2021 On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? . mine has gone down tonight for 2nd tv. Home page takes forever to load and once it does, the apps wont load after you select them. All I get is a flashing screen. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. The last resort is a factory reset. I have the same issues as everyone. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. Reading, learning, fixing stuff, volunteering to help others, etc. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Me too!! Have a good one. Amazon helpful but Im about to bin the firestick and just buy a smart TV. This will solve many of the most common issues. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? Thats exactly what mine is doing, and none of these suggestions are working. I answered my question the fire stick does not work. Prior to trying to watch the mentioned program the fire stick worked fine! Online Storage or Online Backup: What's The Difference? Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. See all 16 articles. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. The constant rebooting is usually because of the external drive issues. Nothing is working. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). There was 3. Checking your modem's lights can provide insight into its current internet connection status. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. This cleans up the temporary files stored on its storage and helps you start afresh. 3 devices now with issues in my home. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. I dont know what to do anymore. I have rebooted the router. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Frustrating. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Try changing them for new batteries to see if this fixes the problem. Doesnt Amazon have any responsibility responsibility. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. Then bought a new extender and power cord. Your settings should be accessible after you reset the device. Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. If your network wont connect, ensure that you are entering the correct password. I dont have this issue with Chrome. Help my tv screen now only show tvfire and nothing else remote no longer working. 08:07 PM The following message is shown if your device is unable to use the STV Player app. Internet good been restarted several times. If the video keeps buffering, first reboot your device. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. I found the perfect fix. your password now. Im worried that my TV is not compatible. We have two more in the household and they work fine! Use a direct power source. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? Im in UK. I want a refund! Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. Unplugged and reset router. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. I went to my garage and got my 12 pound hammer and smashed it to its. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. Waste of money. To provide the best experiences, we use technologies like cookies to store and/or access device information. My tv has stopped working completely since I plugged in the new firestick. Ive done everything still not working.. fed up. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Try using a different HDMI port or a different TV. Right John! What do I do? Its stuck on the updating screen and I factory reset it twice. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. How to reset or else. I'm on an iOS device and get an Error Code 3 message. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. 13-01-2021 Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). Im so frustrated, considering going back to cable instead of streaming. I have contacted Amazon and they say wait a few hours. is there a way to fix it for good? If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. This tip can also make a Fire Stick run faster if it feels sluggish. Looking at all these comments they are all recent. The Self Diagnosis is greyed out one the latest version of software ? I have many Fire Sticks but this was the first 4K. Looking forward to receiving my new ROKU stick in 2 days. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem.
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